LEADERSHIP & COMMUNITY
Code of Ethics
This Code is established to promote the highest professional standards of service and conduct of the Snow and Ice Management Association (SIMA). By maintaining these principles our members will be recognized as professionals by customers, vendors and other industry professionals. The end-user’s perception that SIMA members provide an ethical, professional, and responsible service means they can expect a higher level of quality assurance. This Code of Ethics was adopted by SIMA’s Board of Directors on May 3, 2011.
As a member of the Snow and Ice Management Association, I accept and fully agree to abide by this Code and pledge to:
- Practice honesty and integrity, adhering to the highest standards in our industry;
- Establish mutually beneficial relationships with vendors and subcontractors and treat such vendors and subcontractors honestly and fairly, particularly in matters of compensation;
- Utilize every practical opportunity to expand my professional knowledge, thereby improving myself and my profession;
- Observe all state and federal laws and promote enforcement of those laws;
- Maintain the highest level of personal conduct to reflect positively upon the Snow and Ice industry;
- Recognize and observe the highest standards of integrity in my relationships with fellow snow contractors and others associated with this profession and industry;
- Express professional opinions on technical subjects publicly only when that opinion is founded upon adequate knowledge of facts and competence in the subject manner;
- Acknowledge and respond to all grievances brought to the SIMA Ethics Committee; and
- Uphold this Code of Ethics in all professional activity and use the SIMA name only for purposes that are authorized and fairly represent the organization annd its professional standards
Rev. 10/6/2011 | Copyright 2011 Snow & Ice Management Association
Approved on May 3, 2011
SIMA has an established code of ethics and believes that all members should abide by this code. At times SIMA is made aware of members who may be in violation of the code of ethics. In such cases, SIMA will remind those members to abide by the code and will encourage members and non-members who have ethical complaints against one another to resolve their differences in an open, honest and professional manner.
When SIMA is made aware of violations of its code of ethics, SIMA will undertake the following process:
- Grievance is received from a complainant by the SIMA professional staff. SIMA staff records the complaint, with both the complainant and respondent information and a complete description of the grievance. All complainants will be forwarded to the executive director for review.
- The executive director and the chair of the governance committee will review if the grievance is a possible violation of SIMA’s code of ethics.
a. No, the complaint is not related to the code – SIMA will send a letter to the complainant stating the grievance noted is not related to the code of ethics. Nothing further is done.
b. Yes, the complaint is a possible violation of the code - SIMA will draft an information letter to both parties, noting the need to comply with the code of ethics, asking that the situation be handled professionally and encouraging reconciliation. In this letter, useful contacts and information to help resolve the dispute will be included, most notably for each party to seek legal advice if the dispute cannot be resolved.
- If one person/company receives multiple grievances over a 2-3 year period, or if there is an egregious violation of the code of ethics (ex: NY State Attorney General prosecuting a member company), the ethics complaint will be discussed amongst the full governance committee with possible discussion at the board level. The SIMA board is developing changes to its bylaws that would allow for the censure, suspension, or revocation of membership for egregious or multiple violations of the code of ethics.